Privacy Policy

1. Introduction

SB Window Cleaning is a window, gutter, driveway, and pressure washing service based in Valdosta, Georgia and serving Lowndes County. This privacy policy explains what information we collect from you, how we use it, and the choices you have. It applies to our website, our social media lead forms, and any time you contact us directly.

2. Information We Collect

When you reach out to us, we may collect:

• Your name
• Email address
• Phone number
• ZIP code
• Details about your property, such as whether it is a home or a business and how many stories it has

We collect this information through the forms on our website, through Facebook and Instagram lead forms, and when you contact us directly by phone or email.

3. How We Use Your Information

We use the information you share with us to:

• Respond to your quote requests
• Schedule and perform our cleaning services
• Send appointment reminders and invoices
• Follow up with you about our services

4. How We Share Your Information

We do not sell or rent your personal information. We do share it with third-party service providers who help us run the business. For example, we use Meta (Facebook and Instagram) for advertising and lead collection, and we may use scheduling or payment tools that process your information to handle bookings and billing. We only share what is necessary for these providers to perform their services for us.

5. Advertising and Analytics

We advertise on Facebook and Instagram and may use Meta's advertising tools to reach people who might be interested in our services. These tools may collect information about how you interact with our ads. You can manage your ad preferences through your Meta account settings at any time.

6. Data Retention

We keep your customer information for as long as we need it to provide our services and to meet any legal or accounting obligations. After that, we delete it or remove the details that identify you.

7. Your Rights and Choices

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing messages from us at any time. To make any of these requests, just email us at info@getsbwindows.com. We'll respond as soon as we can.

8. Children's Privacy

Our services are not directed to anyone under 18, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this policy or how we handle your information, we're happy to help.